Job review from Marshall in Crestline , Cedarpines Park, CA 92325, on 06/12/14
Was so pleased with work. I asked for a sign saying who did the work.Crew had one in the truck that they gave me. That I will be displaying in front of my house. And I always refer those who did did a good job to others. My last concern is for the crew they
had good masks to cover there nose and mouth but area was so dust filled with aslo mice and other varmit droppings that I think they should have aslo had tight fitting safety glasees.
Good presentation. Also because he had done the installtion, was more through I would not have made the deal to have the installtion if he had not done the the installtion him self. I would suggest that all of your salespeople have done installations in order to sell the product. . There was some confusion on the dirt removal as we thought that dirt would be removed from the basement and not moved around. Did understand the concept of needing at least 18 inches to work in. Also was told that would need to clear materials from the side of house and did that but did not have to do that as the area told to do that had a 12 inch foundation of rock.
Trevor and crew where EXCELLENT. At any time when Trevor was going to be late he would call. Constantly concerned that doing a good job. And testing to make sure that the jacks where doing the job. When I had some questions about the dirt removal and cost was very through in explaning it. EXCELLENT also on customer service..
Excellent and through.
What made you choose our company:
Did on line research. Also had a list of questions to ask that had gotten online for hiring foundation work. When Justin came out he was able to adequatley able to answer all of the questons