Job review from Gary in Covina, CA 91724-33 on 12/01/15
Kris Smith (especially so) and his crew are a significant asset to your Company.
Our Overall Service
Overall I was satisfied however I believe the process from the initial sales call to final could have been more explicit. I think too much is left to the homeowner to decide on when the process in itself is highly technical.
Call Representative
No problem
Our Office Staff
No problem
Sales Process
I appreciated Lairds overall approach however the piering plan didn't take into consideration thegas meter, etc..
Our Installation Crew
If there is a better crew foreman than Kris I would like to meet him. I was very impressed with his and his crew's diligence, informative approach and diligence.
The Cleanup Process
The crack repair process and clean-up could have been a little more thorough.
We had Curtis come check out a large retaining wall and the Foundations of 2 homes on our that...